Terms and Conditions

Last Updated: April 2026

Welcome to Above the Fireline. These Terms and Conditions govern your use of this website and any purchases made through our online store. By using this website or placing an order, you agree to these terms.

1. Website Use

You agree to use this website only for lawful purposes. You may not use the website in a way that interferes with its operation, attempts to gain unauthorized access, or violates applicable laws or regulations.

2. Products and Availability

Above the Fireline offers aircraft-specific wildfire aviation merchandise, including stickers, headwear, apparel, and accessories.

Some lifestyle, background, or promotional images on this website may be digitally created, edited, or enhanced for presentation purposes. Product listings are intended to show the design, product type, and general appearance, while Printful product mockups and product details provide the primary reference for the item being purchased. Final items may vary slightly due to production methods, materials, screen settings, and supplier differences.

We make reasonable efforts to display product images, colors, and descriptions accurately. Actual product colors may vary slightly due to screen settings, production methods, or supplier differences.

3. Made-to-Order Products

Many Above the Fireline products are made to order. This means your item is produced after your order is placed. Because of this, production and shipping times may vary depending on the product, supplier, and shipping destination.

4. Order Accuracy

Please review your order carefully before completing checkout. This includes product selection, size, color, quantity, billing information, shipping address, and contact information.

Above the Fireline is not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete customer-provided information.

5. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Payment is required at checkout. We may update prices, discounts, or promotions at any time.

Payments are processed through third-party payment providers. Above the Fireline does not directly store full credit card numbers on this website.

6. Shipping

Shipping times may include both production time and carrier transit time. Estimated delivery dates are not guaranteed. Delays may occur due to production volume, weather, carrier issues, holidays, address problems, or other circumstances outside our control.

Once an order has shipped, carrier tracking information may be provided when available.

7. Returns and Refunds

Returns, refunds, replacements, and order issue claims are handled according to our Refund and Returns Policy.

Because many products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, color selection, or change-of-mind purchases.

8. Damaged, Defective, or Misprinted Items

If your item arrives damaged, defective, or misprinted, please contact us through our Contact Us page with your order number, a description of the issue, and clear photos showing the problem.

We will review the issue and determine whether a replacement or refund is appropriate under our store policies.

9. Cancellations and Order Changes

Because made-to-order items may enter production quickly, order cancellations or changes are not guaranteed. If you need to request a change, contact us as soon as possible through our Contact Us page.

10. Intellectual Property

All website content, product designs, logos, graphics, text, images, and branding used by Above the Fireline are owned by Above the Fireline or used with permission, unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use our designs, branding, or website content without written permission.

11. User Submissions

If you submit messages, feedback, product requests, photos, or other content to Above the Fireline, you are responsible for ensuring you have the right to share that content.

We may use customer feedback or non-private suggestions to improve our products, website, or services.

12. Third-Party Services

Above the Fireline may use third-party services for payment processing, order fulfillment, shipping, analytics, website functionality, and other business operations. These third-party services may have their own terms and privacy practices.

13. No Guarantee of Continuous Access

We work to keep the website available and functioning properly, but we do not guarantee uninterrupted access. The website may be unavailable at times due to maintenance, technical issues, updates, or events outside our control.

14. Limitation of Liability

To the fullest extent permitted by law, Above the Fireline is not responsible for indirect, incidental, special, or consequential damages related to your use of the website, purchase of products, shipping delays, third-party services, or inability to access the website.

15. Policy Changes

We may update these Terms and Conditions from time to time. Updates will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.

16. Governing Law

These Terms and Conditions are governed by the laws of the State of Nevada, United States, without regard to conflict of law principles.

17. Contact Us

Questions about these Terms and Conditions can be submitted through our Contact Us page.